Understanding your power bill
Understanding your power bill can be overwhelming, but it doesn’t have to be.

Lets’ break it down
We’ve pulled together all the key bits of information to look out for on your next power bill to help you piece together the puzzle.
Power bills are often split into different sections, and this page helps you understand what each different part of the bill means. Power bills may have different designs, but they should all contain key information.
Contact your power company if you need help understanding your bill
Power companies must make it easy for you to contact them, and most power companies have 0800 numbers, emails or online chat channels you can access for free.

Want to reduce your energy bill?
If you’re struggling to make ends meet, there are ways to save money on your power bill.

Need help paying your bill?
We understand that people are doing it tough. There is support available if you’re struggling with your power bills.


